Bophut Diving company policy.

Payment Conditions

To qualify for our discounted early booking rate, a refundable deposit of 2,500 THB is required. The deposit is fully refundable provided the reservation is canceled at least 48 hours before the start of the program.
To secure a valid reservation, the deposit must be received no later than 18 hours before the scheduled tour or course.

Payment Methods

We accept payments via:

WISE.com payment gateway
Revolut payment gateway
EU, US, Thai bank transfer

In exceptional cases, cash payment on site may be accepted, provided it is made at least 18 hours prior to the tour.

Early Booking Rate

The early booking rate applies to guests who complete their reservation online and pay the required deposit at least 14 days before the start of the dive trip or dive course. The remaining balance for the diving program is due on the first day of the program.

Advance Reservations Without Deposit

Guests who make an online advance booking without paying a deposit must arrange payment of a 2,500 THB deposit per person, per day, no later than 18 hours before the program begins. The remaining balance is payable on the first day of the program. All the reservations will be canceled automatically without deposit payment!

Dive Destinations & Weather Conditions

Dive destination schedules are subject to change without prior notice due to weather conditions and safety considerations.
If Bophut Diving Center anticipates in advance that weather conditions may prevent access to the scheduled dive destination, guests will be notified as soon as possible and given the option to reschedule the dive or cancel for a full refund.
Bophut Diving Center can not be held responsible for unforeseen adverse weather conditions, including rough seas or reduced visibility.

Waiver of Liability

All divers are required to read, complete, and sign a Travel and Excursions Liability Release and Assumption of Risk agreement before any diving services are provided. Guests are encouraged to review this agreement with legal counsel or family members prior to booking.
Additional waivers may be required for divers participating in training programs, in accordance with PADI or IFDI course requirements.

Diver Certification & Equipment

Only certified divers may participate in scuba diving activities, unless enrolled in a recognized training program and under the direct supervision of a certified instructor.
All divers accept full responsibility for their own actions and equipment.
Divers may use their own equipment or rent equipment from Bophut Diving. Regardless of ownership, all divers must:

Inspect their equipment before every dive
Ensure proper functioning of all gear
Have a dive plan that accounts for potential in-water equipment failure

Divers acknowledge that all equipment is subject to failure and must be prepared to respond appropriately.

Responsibility & Liability

Bophut Diving, including its officers, employees, agents, and contractors, shall not be held liable for any injury, loss, accident, damage, delay, omission, irregularity, or non-performance related to these services.
Guests understand and accept all risks associated with activities including, but not limited to, scuba diving, snorkeling, boating, swimming, air travel, and ground transportation.

Unsafe, illegal, or irresponsible behavior will not be tolerated, as it endangers fellow divers and the wider diving community.

For safety reasons, sitting in the front section of the speedboat is not allowed. This area can be dangerous due to strong up-and-down motion when the boat is traveling over waves.
If you choose to sit there despite this rule, Bophut Diving cannot accept responsibility for any injuries. Please note that our insurance does not cover incidents resulting from failure to follow this safety guideline.

Transfers

Hotel pickup and drop-off services are available at an additional cost:

300 THB per day (round trip) per day from areas including Bophut, Bang Rak, Choeng Mon, and Chaweng
600 THB per day from areas like Lamai or Mae Nam
900 THB per day per for Bang Por, Nathon, Baan Taling Ngam, Thong Krut, Bang Kao, and Hua Thanon

We will include Transfer fees for courses for groups of 3 or more persons.

Lost or Damaged Equipment

Any equipment that is lost or damaged due to improper or irresponsible use by a guest will be charged at the wholesale replacement cost of the item.

Full Refunds

A full refund will be provided in the following situations:

The guest cancels more than 48 hours before the scheduled start of the dive trip or course.
The dive trip or course is cancelled by Bophut Diving due to weather conditions (as outlined below) or for any other reason.

Weather Conditions

If weather conditions on the day of your dive trip or during the open water dives of a course prevent a safe and enjoyable experience, you will be informed of the cancellation or offered the option to reschedule for another day.
Please note that light rain without strong winds or large waves does not affect diving safety or enjoyment, and therefore dive trips will not be cancelled under these conditions.

No Refunds

Refunds will not be issued in the following cases:

The guest does not arrive at the scheduled start time of the dive trip or course.
The guest cancels within 48 hours or less prior to the scheduled start of the program.

Diving Course Refunds (Unused Portions)

For multi-day diving courses, guests may cancel without penalty at the end of any course day. A full refund will be issued for the unused portion of the course that has not yet been completed.

Final Notes

The guidelines above represent a worst-case scenario. Bophut Diving will always make every reasonable effort to minimize cancellation or amendment costs. Each case is reviewed individually by our European management team to determine whether special circumstances justify a full refund.

Bophut Diving